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Coaching front-line managers

October 17, 2021 By Patrick Hutchison

Research shows that the front-line manager can improve profitability, reduce waste and engage employees by spending more time problem-solving and coaching their people1

Coaching engages people’s abilities to excel!

Why do we need a coaching culture? Coaching

  • increases employee engagement,
  • develops people and enhances performance,
  • improves creativity and agile thinking,
  • enables employees to take responsibility for the their own success,
  • helps to create the environment for effective and efficient change.

5 Ways to get started

  1. Get the senior leaders’ support by presenting a case for coaching linked to performance and Key Performance Indicators.
  2. Develop a culture where the managers get coached and experience the support and benefits for themselves.
  3. Send your front-line on a coaching course to give them the tools and understanding of what coaching does, and how it works.
  4. Create a support frame-work for coaches, have a senior coach supervise and support their coaching efforts.
  5. Use technology to reduce administration and manage tracking. Measure performance against the KPI’s and show how coaching has improved engagement and performance.

Helping managers be more effective goes a long way to engage employees and improve morale

Improvement starts with you. My clients have learned that the coaching journey is self-driven and understanding the benefits is just the beginning.

Let me help you to start the journey

Rita Govender

creating agile, purpose-driven thinking

Mobile: +27 82 804 6391

email: rita@disclosure.co.za

contact us

Further reading

  1. Unlocking the potential of frontline managers | McKinsey
  2. Creating A Coaching Culture, Transformational Leadership Culture – Performance Consultants
  3. 7 Steps To Creating A Lasting Coaching Culture (skillshub.com)

Filed Under: Uncategorized

The benefits of Journaling

October 10, 2021 By Patrick Hutchison

Journaling has been proven to improve people’s state of mind, well-being and relieve symptoms of stress and depression. More people are feeling alone and without a purpose. Journaling can help

One benefit of Journaling is “you” time

The benefits of journaling

  • Improve your mood or morale
  • Reduce symptoms of anxiety and stress
  • Improve your memory
  • Improve your sense of well-being
  • help you clarify and refine thoughts or ideas

By taking the time to understand yourself, your environment and the people around you, journaling gives you the confidence and support you need to be in control.

Tips for effective journaling

I found the “WRITE” acronym from the Center for Journal therapy1 that I share with my coaching clients and helped me get started.

  • W – What, do you want to write about…anything that comes to mind.
  • R – Reflect, review the events of the day, your thoughts or feelings, ideas
  • I – Investigate, think about why you thought, felt or did what you did
  • T – Time yourself. Set yourself a 10 to 15 timer and don’t worry about anything else. You can allow yourself 15 minutes of “YOU” time.
  • E – Exit, read what you wrote, consider it and write yourself a conclusion, a one or two line take-away

Starting something new always takes time. Start journaling once a day, and after a week or two, your thoughts will start flowing and your need to start writing will become more natural.

Enjoy “YOUR” time, there is nothing more important.

I love sharing these tips with my coaching clients and as part of my coaching practice, I work with many business owners and entrepreneurs to help them reach their goals.

Contact me if you want to talk about releasing your potential, reaching your goals or simply want a partner to help you get started on your new idea.

Rita Govender

creating agile, purpose-driven thinking

Mobile: +27 82 804 6391

email: rita@disclosure.co.za

contact

Links to further reading

  1. A Short Course in Journal Writing – The Center for Journal Therapy
  2. 83 Benefits of Journaling for Depression, Anxiety, and Stress (positivepsychology.com)

Filed Under: Uncategorized

Organisations who coach reap success

September 30, 2021 By Patrick Hutchison

Research shows that employee stress, anxiety, and burnout are on the rise 1. What can we do?

Organisations can help people be better managers by introducing a coaching culture 2.

“Why should we have a coaching culture? people should know how to do their jobs. I don’t have time to coach.”

These feelings are valid, but consider the successes that companies such as Deloittes4 and Adobe5 achieved when they stopped their history focussed performance management and started a “Check-in” that includes the use of coaching as a technique to drive engagement and performance.

  • Improved Efficiency
  • Higher retention
  • Greater engagement

People think about staff engagement as if it’s one activity, a thing that happens when you talk to people. There are many methods, but having regular coaching sessions is by far the most effective 2.

As an example: the contact centre industry is known to be high-pressured and stressful. How do they cope…by having team huddles (which is a form of coaching). It improves morale, social cohesion and a sense of belonging and in turn increases retention and the benefit to customers…improved customer service and in one case even increased the businesses’ revenue by 50% 3.

Feedback is now viewed as a gift. – Donna Morris5

By changing the focus from a historical review to a future preview people are now energised and empowered to make a change for the better. It makes them feel better about themselves and the business.

Coaching is a gift I share with my clients, it opens the way for real value and rewards.

Do you agree? I would love to hear your thoughts…

creating agile, purpose-driven thinking

Mobile: +27 82 804 6391

email: rita@disclosure.co.za

Contact US

Further reading

  1. Four ways that organizations can help tomorrow’s leaders | McKinsey & Company
  2. Creating a Coaching Culture in Organizations – HR Future
  3. Boosting contact-center performance through employee engagement | McKinsey
  4. Case Study: How Deloitte Reinvented Their Performance Management (weekdone.com)
  5. How Adobe Scrapped Its Performance Review System And Why It Worked (forbes.com)

Filed Under: Uncategorized Tagged With: coaching in jhb, Employee Engagement, performance management

Self-awareness is the first step to success

September 19, 2021 By Patrick Hutchison

Whenever I take leaders on a development journey, I ask them why they are there, what they want to learn and what outcomes they want. I get many explanations, goals, ideas or mission statements and the end results are always diverse and varied.

The first step on the journey is knowing oneself and connecting with yourself is the key to connecting with others. Our outcomes may be vastly different, but on a human level, our needs are the same.

Connect with yourself and you will connect with others.

Self-awareness helps us to connect with ourselves

Being self-aware means that we know what we want and what motivates us. We can explain our actions and emotions and we try to see our actions in the context of how they affect others.

As humans, we all seek our purpose, the reason why we are here and we need understanding. Coaching gives us some tools to help us along the way.

Coaching tools or tips

  • Do daily self-reflection, we can all benefit from being better.
  • Keep a journal, writing about our day helps us gain perspective and see things clearer.
  • Ask for feedback, at home and at work.
  • Try techniques like mindfulness, or meditation, it can lead to a calmer more confident you.
  • Take a personality or psychometric test, you may learn something you didn’t know about yourself.
Rita Govender “creating agile, purpose-driven thinking”

I use some of these tools myself, they may not work for everyone, but I am sure one of them would suit you. Perhaps let me know in the comments which one works for you.

Contact me if you want to talk about coaching and how to take the first steps to know yourself better.

Mobile: +27 82 804 6391

email: rita@disclosure.co.za

Contact us

Further Reading

Coaching in the workplace: Examples and benefits (asana.com)

6 Benefits of Coaching for Individuals in the Workplace (and Beyond) (insala.com)

Benefits of Coaching | Institute of Coaching

Filed Under: Uncategorized Tagged With: coaching in johannesburg, coaching success, leadership and coaching, Leadership development, self-awareness

Coaching is more than the Session

September 8, 2021 By Patrick Hutchison

Coaching works when you practice the learning in the world

During the session

Many of my clients actively work with me during their sessions and the time spent exploring and sharing helps them reflect. I find that the ones that incorporate the work and insights from the sessions immediately into their work or home life get the best results.

Tips for a good coaching session

  • Be honest with yourself and your coach, remember the coaching session is a safe place
  • Consider the questions you want answered, make a list if you want
  • Decide on the actions you want to take after the coaching session
  • Reflect on the coaching session, make it work for you

After the coaching session

Once you’ve had your coaching session, think about the difference you want to see in your life. Coaching gives you a check-in and an opportunity to reflect, the next steps are to implement and practice the changes you want and see how they work.

The work between coaching sessions is very important. Think about any sport you like, notice that coaching happens from the sideline… the change happens on the field.

Rita Govender “creating agile, purpose-driven thinking”

Coaching has helped my clients be more successful and reach their goals, you can too. Talk to me to get started.

Mobile: +27 82 804 6391

email: rita@disclosure.co.za

contact us

Further reading

Celebrating the Gift of Coaching – International Coaching Federation

Filed Under: Uncategorized Tagged With: coaching in johannesburg, Leadership development, tips for a good coaching session

Find your great…inside you!

August 27, 2021 By Patrick Hutchison

Coaching gives you the opportunity to explore your potential

Get ready for your great!

If you want to be the best version of you, invest in yourself. Get a coach who can help you define your goals and reach them.

Coaching has helped many people across the world and below is a link to a few inspiring testimonials from the International Coaching Federation (ICF)

Coaching Client Testimonials – International Coaching Federation

I’ve coached many clients to reach their goals, contact me to get started

email: rita@disclosure.co.za

mobile: +27 82 804 6391

Contact us

More Information on coaching

The state of coaching in 2021 – SACAP (bizcommunity.com)

3 Key Trends in Employee Coaching (reworked.co)

Filed Under: Uncategorized Tagged With: coaching in johannesburg, finding your great, leadership and coaching

5 Reasons I use the enneagram in coaching

August 20, 2021 By Patrick Hutchison

I work with executives and managers that need results. The enneagram helps us to cut to the chase.

Benefits of the Enneagram Tool

  1. Increase self-awareness and confidence
  2. Building leadership authenticity and impact
  3. Helping to build empathy and understanding of others
  4. It leads to better communication and clarity
  5. Builds trust and improves engagement

Why I use the Enneagram

I have shortened the discovery phase for understanding my clients’ self-limiting behaviours by using the Enneagram in my coaching. It helped us to move quickly and efficiently to the next step…Goals to success!

Contact me to discuss how I can help you.

Rita Govender
“Creating agile, purpose-driven thinking”

email: rita@disclosure.co.za

mobile: +27 82 804 6391

Contact us

Further reading on the Enneagram

News, Articles and Blog (integrative9.com)

Filed Under: Uncategorized Tagged With: coaching in jhb, enneagram, executive coaching, Leadership development

Coaching Trends 2022 and beyond

August 13, 2021 By Patrick Hutchison

Coaching is an investment in our future

Coaching continues to prove that it’s a great way to unlock leadership potential, productivity, and progress.  Companies and coaching practitioners are continuing to invest in the future and the International Coaching Federation’s (ICF) research highlighted 14 top trends.  I’ve listed the top 3.

Top 3 Trends for Coaching – 2022

The trends highlight the need for coaching

  1. Coaching is used to complement leadership programmes
  2. Millennials are showing their leadership potential and companies are investing in their development
  3. Coaching is an almost peerless activity when it comes to engaging and improving team dynamics

Coaching, the next steps

As an executive coach I have worked with companies, both internally as well as externally and designed leadership training and personal coaching

I design custom solutions to my client’s needs. I can do the same for you.

Rita Govender 
“creating agile, purpose-driven thinking”.

email: rita@disclosure.co.za

call: +27 82 804 6391

contact

Links

Executive Coaching 2022: Future Trends – International Coaching Federation (coachfederation.org)

5 Big Coaching Trends For 2021 And Beyond | Library of Professional Coaching – Part 2

Filed Under: Uncategorized Tagged With: coaching in johannesburg, custom training and coaching, executive coaching, future trends for coaching

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