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Coaching front-line managers

October 17, 2021 By Patrick Hutchison

Research shows that the front-line manager can improve profitability, reduce waste and engage employees by spending more time problem-solving and coaching their people1

Coaching engages people’s abilities to excel!

Why do we need a coaching culture? Coaching

  • increases employee engagement,
  • develops people and enhances performance,
  • improves creativity and agile thinking,
  • enables employees to take responsibility for the their own success,
  • helps to create the environment for effective and efficient change.

5 Ways to get started

  1. Get the senior leaders’ support by presenting a case for coaching linked to performance and Key Performance Indicators.
  2. Develop a culture where the managers get coached and experience the support and benefits for themselves.
  3. Send your front-line on a coaching course to give them the tools and understanding of what coaching does, and how it works.
  4. Create a support frame-work for coaches, have a senior coach supervise and support their coaching efforts.
  5. Use technology to reduce administration and manage tracking. Measure performance against the KPI’s and show how coaching has improved engagement and performance.

Helping managers be more effective goes a long way to engage employees and improve morale

Improvement starts with you. My clients have learned that the coaching journey is self-driven and understanding the benefits is just the beginning.

Let me help you to start the journey

Rita Govender

creating agile, purpose-driven thinking

Mobile: +27 82 804 6391

email: rita@disclosure.co.za

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Further reading

  1. Unlocking the potential of frontline managers | McKinsey
  2. Creating A Coaching Culture, Transformational Leadership Culture – Performance Consultants
  3. 7 Steps To Creating A Lasting Coaching Culture (skillshub.com)

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