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soft-skills

Leaders in the workplace need soft skills more than ever

December 5, 2021 By Patrick Hutchison

Here are 10 soft skills that leaders will need to influence their teams

Leaders need to cultivate soft skills to produce results

Leaders need support in the workplace

People have changed. The pandemic has raised many concerns for humanity and driven the adoption of digital transformation so fast that companies are playing catch-up.

So many new aspects of work have surfaced. Remote working causes feelings of isolation and burn-out as people no longer have a separate place to work and live.

In some ways, we have gained productivity as there is no need to travel between work and home, but some people are lacking the discipline to “switch-off” and balance their work and home lives effectively. What people need is a person to coach them through their response to the pandemic, the changes everyone is experiencing with many people finding it hard to cope.

Leaders could coach their people to achieve balance.

Coaching is such a valuable skill as it helps people to acquire new skills and practice them effectively. As a leader here are some behaviours and skills that people find important to cultivate.

1.Transparency

2.Listening Skills

3.Appreciation of and encouraging Teamwork

4.Trustworthiness

5.Consistency and Reliability

6.Willingness to Change

7.Rewarding and Recognizing Employees

8.Empathy and Sensitivity

9.Making Decisions (and Accepting Responsibility)

10.Conflict Resolution (Rather than Conflict Avoidance)

The next step is to practice these behaviours

The workplace is challenging and every leader wants to be seen as supportive, decisive and fair. By focussing on the listed attributes a leader will be able to engage his people and gain their support. This is easier said than done and therefore, I make my services available to businesses and corporates as an external coach.

Being an external coach helps me to be objective, clear-headed and effective. In order to solve a problem, it is better to see it clearly without preconceived ideas and coaching is one of the best tools to identify problems…wherever they may hide.

Contact me for more information

Rita Govender 
“creating agile, purpose-driven thinking”.

email: rita@disclosure.co.za

call: +27 82 804 6391

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Filed Under: Uncategorized Tagged With: coaching in johannesburg, COVID, leader, soft-skills

IN DEMAND SOFT SKILLS CAN BE CULTIVATED

July 30, 2021 By Patrick Hutchison

Hard skills are easy to acquire?

It is easy to show that people have acquired the skill of coding, touch typing or analysis using Google Analytics, but how can you practice and develop soft skills?  Research has proven that people who are better at soft skills are more successful. 

Based on a study by Deloitte. “Soft skill-intensive occupations will account for two-thirds of all jobs by 2030.”.  Thank you, AI and the 4th Industrial Revolution…

Human interaction, not as easy now that everyone focuses on small screens

The most in-demand soft skills for any industry

  • Time Management
  • Effective Communication
  • Emotional Intelligence
  • Conflict Management
  • Teamwork Skills

Coaching can help you acquire and practice the soft-skills you need

Many of my clients know themselves well, but many sometimes over-state how effective they are, especially with soft skills because they are intangible.  I work with them to find their strengths and cultivate the ones that need work.  It is very rewarding.

Rita Govender
“creating agile, purpose-driven thinking.”

E-mail: rita@disclosure.co.za

Mobile: +27 82 804 6391

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Contact me if you want a partner that can help you achieve your goals, personal or business. They are inter-linked.

Links

  • Soft skills for business success | Deloitte Australia | Deloitte Access Economics, Human Capital
  • Why Soft Skills Training is More Important Than Ever—And How Microlearning Can Accelerate It | (grovo.com)
  • /Users/michaelosborne/Documents/Research/future_of_employment_paper/original/.texpadtmp/future_of_employment_original.dvi (ox.ac.uk)
  • Better Than Human: Why Robots Will — And Must — Take Our Jobs | WIRED

Filed Under: Uncategorized Tagged With: 4IR, AI, coaching in johannesburg, soft-skills

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